Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2021-07-18
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th July 2021
Timely nursing and medical needs delivered with care and respect.
Cynthia Spencer Hospice
2021-07-18
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a carer
18th July 2021
Because everything is asked for has been done.
Cynthia Spencer Hospice
2021-07-18
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th July 2021
Fantastic staff.
Cynthia Spencer Hospice
2021-07-18
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th July 2021
Staff is kind.
Suggested improvements
Some different food dishes./nMore information on times and where things are and meal times.
Cynthia Spencer Hospice
2021-07-18
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th July 2021
Cynthia Spencer Hospice
2021-07-01
Person
5
5
0
Review of Lymphoedema Palliative Care Team
1st July 2021
The advice, support and care given is second to none. What makes it simply amazing is the humour it is delivered with. Thanks for all of your support Roxanne
Suggested improvements
Nothing else
Cynthia Spencer Hospice
2021-07-01
Person
5
5
0
Review of Lymphoedema Palliative Care Team
1st July 2021
Each member the team of three: Jane, Rox and Helen were fantastic. Also a mention for Julie who manages the admin so efficiently and helpfully.
Suggested improvements
Nothing
Cynthia Spencer Hospice
2021-06-30
Person
4
5
0
Review of Lymphoedema Palliative Care Team
30th June 2021
My faith or my culture were not discussed
Suggested improvements
I am absolutely delighted with the treatment/service that I was given. I can offer no other suggestions.
2021-07-01 14:14:44
Response from Cynthia Spencer Hospice
Thank you for your feedback. I am sorry that cultural and spiritual needs were not discussed as part of your treatment. This feedback will be shared with the team and they will ensure there is an offer to explore any cultural/spiritual needs of patients using the service.
Cynthia Spencer Hospice
2021-06-28
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
28th June 2021
The ladies that run these sessions are an absolute joy!
Even though we have had to do them all on line, they are still able to make them personal, patient and connected, they are so inclusive with everyone.
I actively looked forward to the weekly meetings, and always feel so uplifted at the end.
My sister always comments on how much I seem to laugh while doing them, I think this goes along way to making us feel better, and laughter shouldn't ever be underestimated.
They have helped me understand what I need to do to help myself, no mean feat, as i have been known to be rather resistant.
The only thing that would make them better, is being able to do them face to face.
2021-07-01 14:11:42
Response from Cynthia Spencer Hospice
Thank you for your feedback. The team is starting to explore the possibility of face to face group sessions returning over the Summer of 2021
Cynthia Spencer Hospice
2021-06-26
Person
5
5
0
Review of Lymphoedema Palliative Care Team
26th June 2021
Had a fantastic service from the team with a very positive outcome. Such a lovely group of people.
Suggested improvements
Extra funding for more staff, to reduce patients waiting times for this vital service.
2021-06-29 12:08:48
Response from Cynthia Spencer Hospice
Thank you for your kind words and for supporting a case for more staff. Best wishes, Hugh Jones, Patient Experience Manager
